Terms and Conditions

Payment

  • Visa, Master, JCB, wire transfer (in TWD&USD) and PayPal (only in USD) are accepted.
  • PayPal only executes the order taking operations. All the online credit card transactions and cash flows are integrated and secured by PayPal.

  • Please contact Sales at (+886) 2-2790-7932 or sales@noovo.com for immediate ordering assistance.

Warranty Policy
  • FREE One-year warranty for all Noovo products and three-year warranty for the antenna.
  • The warranty starts from the date of purchase. Customers have to send it back to Noovo within 7 working days..
  • Customers should send the product to Noovo at their own expense after having asked the address of destination.
  • Noovo covers the shipping fees (return and back) when product is defective once it arrives at customer side. After repair or replacement, Noovo will send the product back to customer for free. For warranty service please contact us via a RMA form . 
  • The warranty does not cover the following conditions:
    • Consumables and accessories such as cable, adaptor, battery etc.
    • Any damage resulting from misuse, neglect, alteration, accidents and tampering.
    • Failure of Customer to properly follow operating manual provided by Noovo.
    • Normal wear, usury, aging...

Shipping

The shipment will be arranged via DHL. If you prefer to use your own shipping forwarder, please provide us your shipping instruction (Shipping Carrier and Account Number).

Purchase

  • Click “Add to cart “on any item that you wish to buy. Your items will be added to your shopping cart at the top of the right side of the page.
  • After you have all of the items that you wish to purchase. Click the shopping cart button at the top of the right side of the page. You will see the shopping list on the next page.
  • Fill in the “Discount code” if you have.
  • Choose “Delivery to” and click “Submit” to get the total amount on the next page.
  • Double check your shopping list and click “next” or click “Previous” to back previous page.
  • Fill in the buyer information, If the receiver is not the same as buyer ,check the check box below to fill the receiver information and click “Submit “
  • Choose your payment request.
  • Once the order is confirmed, Noovo will send an automated Online Order Confirmation by email.
  • If the goods are stock available, Noovo will ship out the goods via DHL within 4 working days. Customer will receive their order within 3 days if there’s no custom clearance delay.The VAT and Duty are not included in the price listed and it belongs to the buyer to cover the cost in case if request (Except Taiwan).
  • If the product be received is already damaged on arrival, please contact sales@noovo.com
  • Your placement of an order means that you have accepted all of these terms and conditions.
Price
  • All products are ex works price.
  • Buyers have to cover the taxes, shipping fee and Tariff.

Copyright

The information on this Web site is protected by international copyright laws, treaties and related legislation. The use of this information, including any duplication, alteration, uploading, reproduction, transmission, circulation or publishing, is prohibited by law in all cases except where use is personal or falls within the scope of actions expressly permitted by other legislation.

Governing Law

The interpretation and application of the usage terms of this Web site shall be in accordance with Taiwanese law.